Politique d'expédition

Thank you for choosing PST Pool Supplies for your pool and spa supply needs. We understand the importance of timely and reliable shipping, and we are committed to providing you with the best shipping experience possible.

Our Shipping Policy outlines important information regarding shipping methods, delivery times, and any additional charges that may apply. Please take a moment to review the details below:

Shipping Methods

We offer a variety of shipping methods to ensure that your order reaches you in a timely manner. Our available shipping methods include:

  • Free Shipping: We are happy to offer FREE Ground shipping on all orders, no minimum. 
  • Expedited 2-Day Shipping: For those who need their products quickly, we offer expedited 2-Day shipping with delivery in 2 business days.
  • Expedited Overnight Shipping: We also provide overnight shipping for delivery in 1 business day.

Delivery Times

All expedited orders placed before 2 PM MST, will ship the same day. Most standard orders will typically also ship the same day, however depending on volume may be shipped the following business day.

Once your order has been processed and shipped, you can expect your package to arrive within the following timeframes:

  • Standard Shipping: 1-5 business days
  • Expedited Shipping: 1-2 business days
  • International Shipping: Varies depending on the destination

Please note that these delivery times are estimates and may be subject to unforeseen delays. We will do our best to keep you informed of any changes or delays that may occur.

Shipping Protection

For added peace of mind, we offer an optional Shipping Protection* service. This service provides 100% guaranteed protection against loss, theft, or damage to your order during transit. If you choose to add Shipping Protection, you’ll be fully covered for the value of your purchase in the event of any shipping-related issues.

  • How to Opt-In: You can easily opt-in for Shipping Protection right in your Shopping Cart.
  • Cost: This is an optional service with a small additional fee, which will be clearly displayed before you finalize your purchase.
  • Benefits: With Shipping Protection, you can shop with confidence knowing that we’ll handle any issues related to loss, theft, or damage at no additional hassle to you.

* Please note that Shipping Protection is not required to complete your order, but we highly recommend it for extra security and assurance.

Additional Charges

While we strive to offer competitive shipping rates, there may be additional charges for certain circumstances. These charges may include:

  • Expedited Shipping: If you require expedited shipping, there are additional fees to cover the expedited service.
  • International Customs Fees: For international orders, please be aware that customs fees and import duties may be applied by your country's customs agency. These fees are the responsibility of the customer and are not included in the shipping charges.

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that your order arrives safely and on time.

Thank you for choosing pst-dev-store. We appreciate your business and look forward to serving you again in the future.